Within any relationship, whether it is between family members, friends, lovers, work colleagues or even random strangers in a supermarket, we can be put into a situation where we over-react, and say things in the heat of the moment. And, unfortunately, these things can follow us around and get us into a lot of trouble.

Temper tantrums are often forgiven between those that love us best; we understand why things are stressful, and give a lot of leeway. But the working environment, unless you have been there for many years, is not as forgiving. My top tip in avoiding strife, is to take a deep breathe, think through what you are about to say, and then say it – IF it is what you really want to say.